Refund and Return Policy
Return window
You have 7 days from the day your order is delivered to request a return. Requests made after that window cannot be accepted.
Condition of returned items
Items must be unused and undamaged, and returned in their original packaging with everything that came in the box. Devices that have been used cannot be returned for hygiene reasons unless they are faulty.
How to start a return
- Email info@techsforu.store within 7 days of delivery.
- Include your order number and tell us which item you are returning and why.
- We will reply with the return address and confirm the next steps before you send anything back.
Please do not send an item back before contacting us. Returns sent without prior confirmation may not be processed.
Refunds
Once your return arrives and has been inspected, we will email you to confirm the outcome. Approved refunds are issued to the original payment method. How quickly the money appears depends on your bank or card provider.
Faulty or damaged items
If a device arrives damaged, or develops a fault, email us with your order number and photos or a short video showing the problem. Faulty items are handled separately from change-of-mind returns.
Wrong item received
If we sent the wrong product, that is our mistake and we will put it right. Email us and we will arrange it.
Cancellations
If you want to cancel an order, email us as soon as possible. We can usually cancel an order that has not yet been processed. Once it has shipped, it falls under the return process above.